Shipping policy

 

Order Processing Time

  • Orders placed with Lootbug Lab typically ship within 2-5 business days from the date of purchase, excluding weekends and holidays.

  • During the holiday season or during promotional events, please allow for extended processing times. Orders placed during these periods may ship within 10 business days.

Shipping Methods

  • We offer a variety of shipping methods to suit your needs, including standard and expedited shipping options. The available shipping methods and associated costs will be displayed at checkout.

Shipping Destinations

  • We currently ship to addresses within the United States of America and Canada.

Customs and Import Taxes

  • Buyers are responsible for any customs and import taxes that may apply to their orders. These charges are determined by the destination country and are not within our control.

  • Please note that customs policies and import duties vary widely from country to country. If you have concerns about potential customs fees, we recommend checking with your local customs office before placing an order.

Delivery Time

  • The estimated delivery time depends on your location and the shipping method you choose during checkout.

  • Please note that delivery times provided are estimates and not guaranteed. Delays may occur due to factors such as customs processing, weather conditions, and other unforeseen circumstances. We are not responsible for delays caused by these factors.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and delivery of your order.

Lost or Stolen Packages

  • Lootbug Lab is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier or your local postal service to file a claim.

Incomplete or Incorrect Shipping Address

  • It is the responsibility of the buyer to provide accurate and complete shipping information. Please double-check your shipping address before placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. If you realize you have provided an incorrect address, please contact us as soon as possible to make corrections.

Shipping Charges

  • Shipping charges are calculated based on the shipping method selected, the weight of the items in your order, and the destination address. The shipping cost will be displayed during the checkout process.

Contact Us

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at contact@lootbuglab.com. We are here to assist you and ensure a smooth shopping experience.

This shipping policy is subject to change without notice. Please review it periodically for updates. Last updated on 8 August 2025.